The problem
Loads were allocated on a whiteboard, then retyped into a spreadsheet, then texted to drivers. Every change had to be made in three places and often was not.
What we did
One scheduling model with a planner's view on the desk and a stripped-back driver view on mobile, updating live so a change made once is a change made everywhere.
The outcome
- Planning time cut from hours to minutes each morning
- Drivers see the current plan, not last night's
- Delivery history searchable instead of boxed up